6 IP Camera System
1-8 Channel Network Video Recorder 2TB Hard Drive
6 Cameras6 - Cat5 Cable 100Ft per camera
3Ft HDMI Cable
Smart Phone App for Phone iPhone /Android Manufacture Warranty of 3 years. Installation is warrantied for 3 years.
8-Channel NVR with 6 IP Cameras
Upgrade your security with this 8-channel Network Video Recorder (NVR) and 6 high-definition IP cameras, delivering crystal-clear footage and remote monitoring capabilities. Ideal for homes and businesses, this system provides 24/7 protection with motion detection, night vision, and mobile access so you can check in from anywhere.
RETURN & REFUND POLICY
Monroe Integrated Solutions
Effective Date: 2/1/20251. Return Eligibility
We strive to provide high-quality security solutions. If you are not satisfied with your purchase, you may be eligible for a return under the following conditions:
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The item must be unused, in its original packaging, and include all accessories, manuals, and parts.
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Returns must be initiated within 30 days from the purchase date.
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Proof of purchase (receipt or order number) is required.
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Customized or special-order items are not eligible for return.
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Installed equipment or services provided are non-refundable once installation is completed.
2. Non-Returnable Items
The following items are not eligible for return:
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Opened or used security devices (due to security and privacy concerns).
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Subscription-based services, including monitoring or cloud storage fees.
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Gift cards or promotional items.
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Discounted or clearance items marked as "Final Sale."
3. Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, refunds will be issued to the original payment method within 7 business days.
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Shipping fees are non-refundable unless the return is due to our error.
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If returning an item that was part of a bundle, discounts or promotional pricing adjustments may apply.
4. Exchanges
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If you receive a defective or damaged item, we will replace it at no additional cost.
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You must notify us within 7 days of receiving the product.
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Exchanges are only available for the same product or an item of equal value.
5. Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or we made an error.
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We recommend using a trackable shipping method and purchasing shipping insurance.
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Monroe Integrated Solutions is not responsible for lost or damaged returns.
6. Service Cancellations & Refunds
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Alarm Monitoring Plans: Cancellations require 45 days’ notice. No refunds are provided for partial months.
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Installation Services: Once installation is completed, labor fees are non-refundable.
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Maintenance or Subscription Services: Prepaid service fees are non-refundable unless otherwise specified in your service agreement.
7. How to Initiate a Return
To request a return, refund, or exchange:
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Contact our customer support team at Monroe Integrated Solutions at 585-633-8895 with your order details.
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We will review your request and provide a Return Authorization (RA) number if applicable.
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Ship the item to our designated return address with the RA number clearly marked.
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Once received, we will process your return and issue a refund or exchange accordingly.
- For any questions, please contact us at www.misnys.com.
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